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Terms of Use

Please read these terms carefully before using our services

Last updated: October 11, 2025

TERMS OF USE AGREEMENT

This Terms of Use Agreement (hereinafter referred to as the "Agreement") constitutes a legally binding contract between XenBox Ltd. (hereinafter "Provider," "we," "us," or "our"), a corporation duly organized and existing under the laws of its jurisdiction of incorporation, and any individual or entity (hereinafter "Client," "you," or "User") who accesses, utilizes, or otherwise engages with the anti-detect browser, automation tools, and ancillary services (collectively, the "Services") offered by Provider. This Agreement sets forth the terms, conditions, rights, obligations, and limitations governing the relationship between the Parties.

BY ACCESSING, BROWSING, OR OTHERWISE USING THE XENBOX SOFTWARE, PLATFORM, OR ANY ASSOCIATED SERVICES, YOU HEREBY ACKNOWLEDGE THAT YOU HAVE READ, COMPREHENDED, AND UNCONDITIONALLY ACCEPT AND AGREE TO BE LEGALLY BOUND BY ALL THE TERMS, CONDITIONS, AND PROVISIONS CONTAINED HEREIN, WITHOUT MODIFICATION, LIMITATION, OR QUALIFICATION. SHOULD YOU FIND ANY TERM OR CONDITION UNACCEPTABLE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO IMMEDIATELY DISCONTINUE ANY AND ALL USE OF THE SERVICES.

SERVICE DESCRIPTION AND FUNCTIONALITY

XenBox provides a comprehensive anti-detect browser solution and digital automation platform designed to facilitate the creation and management of multiple distinct browser profiles, the implementation of automated workflows, and the enhancement of online anonymity through advanced fingerprint management techniques. The Services encompass, but are not limited to, the following functionalities and features:

  • • Advanced anti-detect browser technology with sophisticated digital fingerprint obfuscation and management capabilities
  • • Multi-account management system with tools for automation and operational efficiency
  • • Comprehensive proxy integration framework with management and configuration utilities
  • • Browser automation suite enabling the creation, execution, and management of complex workflows
  • • Profile synchronization mechanisms and data backup solutions
  • • Such other features, functionalities, and services as may be introduced, modified, or discontinued by Provider from time to time at its sole and absolute discretion

LICENSE GRANT AND USAGE PARAMETERS

Subject to Client's continuous compliance with all terms, conditions, and obligations set forth in this Agreement, Provider hereby grants to Client a limited, non-exclusive, non-transferable, non-sublicensable, revocable right to access and utilize the Services solely for Client's internal business operations. This license is expressly limited to authorized use by Client and shall not be extended to, or utilized on behalf of, any third parties not expressly authorized under this Agreement. Any use of the Services beyond the scope expressly permitted herein shall constitute a material breach of this Agreement.

IMPORTANT RESTRICTIONS AND PROHIBITED ACTIVITIES

  • • Reverse engineering, decompilation, disassembly, or any attempt to derive source code from the software is strictly prohibited
  • • Utilization of Services for any unlawful, fraudulent, or otherwise illegal activities is expressly forbidden
  • • Sharing, transferring, or otherwise disseminating account credentials to unauthorized third parties is not permitted
  • • Any attempt to circumvent, disable, or otherwise interfere with security-related features is prohibited
  • • Modification, adaptation, translation, or creation of derivative works based on the Services without express written consent is forbidden

SUBSCRIPTION TERMS AND FINANCIAL OBLIGATIONS

Subscription Fees and Billing Cycles

Client shall remit payment for subscription fees in the amounts and according to the schedules specified on the Provider's official pricing page, which may be amended from time to time at Provider's discretion. All fees are payable in advance of the subscription period to which they apply and are non-refundable except as may be explicitly provided in the limited refund policy section herein. Client acknowledges and agrees that failure to remit payment when due may result in immediate suspension or termination of Services.

Payment Processing and Financial Arrangements

Payment transactions shall be processed through secure third-party payment processors engaged by Provider. Client acknowledges that Provider does not retain, store, or otherwise maintain Client's sensitive payment information on its servers. Client agrees to comply with all terms and conditions imposed by such third-party processors and acknowledges that any disputes regarding payment processing shall be resolved directly with the relevant processor, subject to Provider's reasonable assistance.

Subscription Management and Renewal Procedures

Subscription plans shall automatically renew for successive periods equivalent to the initial subscription term unless Client provides written notice of cancellation through the designated account management interface no less than forty-eight (48) hours prior to the renewal date. Client may cancel active subscriptions at any time through the account settings portal; however, such cancellation shall not entitle Client to any refund of fees already paid for the current subscription period.

REFUND AND CANCELLATION POLICY

Xenbox Ltd. (hereinafter referred to as "Provider," "we," "us," or "our") extends its appreciation for your selection of our services. This Refund and Cancellation Policy (the "Policy") establishes the terms, conditions, and procedures governing refund requests, subscription cancellations, and related financial matters. Your utilization of Xenbox services constitutes your acknowledgment and acceptance of all provisions contained herein.

ARTICLE I: GENERAL REFUND PROVISIONS

All financial transactions conducted with Xenbox are processed exclusively through cryptocurrency payment mechanisms. Due to the inherent irreversible nature of blockchain-based transactions and the confirmation protocols governing distributed ledger technologies, all sales, upon achieving network confirmation, shall be deemed final, conclusive, and non-reversible, except as may be expressly provided under the limited circumstances delineated in Section II herein.

ARTICLE II: FIRST-TIME PURCHASE CONSIDERATIONS

Section 2.1: Refund Eligibility Parameters

Notwithstanding the general provisions articulated in Article I, first-time customers (defined as entities or individuals without prior purchase history with Xenbox) may submit a formal refund request within seven (7) calendar days subsequent to the initial purchase transaction, provided that the following conditions are cumulatively satisfied: (a) the Xenbox software demonstrates material non-conformance with advertised functionality; (b) the customer has engaged with our technical support team to attempt resolution; and (c) the technical support team confirms the inability to resolve the identified functionality issues.

Section 2.2: Refund Disbursement Methodology

Approved refunds for cryptocurrency payment transactions shall be issued exclusively as account credits applicable to future service periods or as extensions to existing subscription terms. Under no circumstances shall Xenbox initiate cryptocurrency transfers to external wallet addresses or provide monetary reimbursements through alternative payment mechanisms.

ARTICLE III: RENEWAL AND MODIFICATION PROVISIONS

Section 3.1: Non-Refundable Transactions

Subscription renewals, license upgrades, feature enhancements, and supplementary service add-ons are categorically designated as non-refundable transactions. Once processed, these financial transactions shall not be subject to refund, reimbursement, or credit considerations regardless of usage patterns or subsequent cancellation requests.

Section 3.2: Subscription Management Obligations

Customers bear sole responsibility for the active management of subscription parameters, including but not limited to the timely initiation of cancellation procedures prior to automated renewal dates. Failure to effectuate cancellation within the prescribed timeframe shall not constitute grounds for refund requests or payment disputes.

ARTICLE IV: ABUSE AND FRAUD PROVISIONS

Xenbox expressly reserves the unilateral right to deny, reject, or otherwise decline refund requests when investigation reveals the presence of any of the following circumstances:

  • • Excessive, abnormal, or otherwise abusive utilization patterns of Xenbox features and functionalities during the refund eligibility period;
  • • Credible evidence suggesting fraudulent activity, misrepresentation, or deliberate attempts to circumvent payment obligations;
  • • Material violation of the Xenbox Terms of Service, Acceptable Use Policy, or other governing agreements;
  • • Initiation of chargeback procedures or payment disputes through financial institutions or cryptocurrency platforms.

ARTICLE V: CANCELLATION PROCEDURES

Section 5.1: Cancellation Mechanism

Customers may initiate subscription cancellation at any time through the account management interface accessible via the customer portal. Cancellation requests require formal submission through the designated electronic channels.

Section 5.2: Cancellation Effects

Successful cancellation shall terminate automatic renewal protocols for subsequent billing cycles. No refunds, pro-rated reimbursements, or partial service credits shall be issued for the unused portion of the current billing cycle following cancellation implementation.

ARTICLE VI: TECHNICAL SUPPORT PROVISIONS

Section 6.1: Performance Commitment

Xenbox maintains a commitment to ensuring optimal software performance and functional conformity with published specifications. Our technical support infrastructure is designed to address functionality concerns and resolve technical impediments.

Section 6.2: Support Prerequisite

Customers experiencing technical difficulties are required to engage with our support team through the designated channels ([email protected]) prior to submitting refund requests. This support engagement constitutes a mandatory prerequisite for refund consideration under Section 2.1.

ARTICLE VII: POLICY ACCEPTANCE

By completing a purchase transaction and utilizing Xenbox services, you hereby acknowledge that you have thoroughly reviewed, comprehended, and voluntarily agreed to be bound by all terms, conditions, and limitations set forth in this Refund and Cancellation Policy. This acceptance constitutes a material component of the broader contractual relationship between the customer and Xenbox.

BY ACCESSING, UTILIZING, OR OTHERWISE ENGAGING WITH XENBOX SERVICES, YOU HEREBY ACKNOWLEDGE AND CONFIRM THAT YOU HAVE CAREFULLY REVIEWED, FULLY COMPREHENDED, AND UNCONDITIONALLY ACCEPT ALL TERMS, CONDITIONS, OBLIGATIONS, AND LIMITATIONS SET FORTH IN THIS AGREEMENT, AND YOU EXPRESSLY CONSENT TO BE LEGALLY BOUND THEREBY.